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Frequently
Asked Questions
I do not have a
PayPal account can i still buy the item?
We accept various methods of payment: Paypal(prefered), Credit Card,
Cheques, Postal Orders, Bank Transfer and International Bank Transfer.
Who do i make the cheque
payable to and what address do i send it do?
Please make the cheque paypal to Inspire Tech UK LTD and send it to Inspire
Tech UK LTD, Technology House, Lissadel Street, Salford, manchester, M6 6AP.
I have ordered the wrong
product or recieved the wrong product?
Please email cs@eoutlet.co.uk
with your query please include as much information as possible.
I have recevied a faulty
product?
Please email cs@eoutlet.co.uk with
your query please include as much information as possible.
I have not recieved my
product?
There are a number of reasons for this:
Delays in the post. Most of our items are sent by 1st Class Recorded Delivery,
however this is not a guaranteed delivery service. 90% of the time customers
will receive there delivery within 3 days, however in a few cases delivery can
take longer. Royal Mail only classes an item lost after 15 working days,
therefore we can only send replacments out after that date.
Royal Mail attempted to deliver but did not leave a card, please use your
tracking number on the royal mail website www.royalmail.com,
to see where your package it
Payment is pending with paypal. If you pay for your item using Paypal and the
source of funds is bank account the payment is not instant and it takes 7 days
to clear, we cannot send item out until payment is received in full. If you
have a credit card, we can cancel the payment and you can repay for the item
using paypal with source of funds as Credit card, in this way the payment will
be instant.
Do you offer discount for quantity purchases?
Yes we do please email sales@eoutlet.co.uk
Your prices are two expensive?
If you think our prices are too expensive please email
sales@eoutlet.co.uk us with your offer, however please do not
email us with silly offers. If your offer is sucessfull we will send you an
email, Please note this has to be done prior to purchase once you have commited
to buy this is a contract and you must pay for the item.
My young daughter or my young son bought the item without my permission?
Unfortunately we have had so many emails of this nature that we will not
mutualy cancel any ebay transaction unless the buyer pays our listing fees. We
feel certain customers are taking adavatage of us and it has resulted in us
loosing a lot of money in ebay fees.
Can you provide a VAT receipt?
Yes we can please email sales@eoutlet.co.uk
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