Customer service email: sales@inspire-tech.net

 

Frequently Asked Questions

I do not have a PayPal account can i still buy the item?
We accept various methods of payment: Paypal(prefered), Credit Card, Cheques, Postal Orders, Bank Transfer and International Bank Transfer.

Who do i make the cheque payable to and what address do i send it do?
Please make the cheque paypal to Inspire Tech UK LTD and send it to Inspire Tech UK LTD, Technology House, Lissadel Street, Salford, manchester, M6 6AP.

I have ordered the wrong product or recieved the wrong product?
Please email sales@inspire-tech.net
with your query please include as much information as possible.

I have recevied a faulty product?
Please email sales@inspire-tech.net
 with your query please include as much information as possible.

I have not recieved my product?
There are a number of reasons for this:

    Delays in the post. Most of our items are sent by RoyalMail Tracked, however this is not a guaranteed delivery service. 90% of the time customers will receive there delivery within 3 days, however in a few cases delivery can take longer. Royal Mail only classes an item lost after 15 working days, therefore we can only send replacments out after that date.
    Royal Mail attempted to deliver but did not leave a card, please use your tracking number on the royal mail website www.royalmail.com, to see where your package it
    Payment is pending with paypal. If you pay for your item using Paypal and the source of funds is bank account the payment is not instant and it takes 7 days to clear, we cannot send item out until payment is received in full. If you have a credit card, we can cancel the payment and you can repay for the item using paypal with source of funds as Credit card, in this way the payment will be instant.

Do you offer discount for quantity purchases?
Yes we do please email sales@inspire-tech.net

Your prices are two expensive?
If you think our prices are too expensive please email sales@inspire-tech.net us with your offer, however please do not email us with silly offers. If your offer is sucessfull we will send you an email, Please note this has to be done prior to purchase once you have commited to buy this is a contract and you must pay for the item.

Can you provide a VAT receipt?
Yes a VAT reciept will be included with your purchase